Last updated: 01.06.2022

This privacy policy explains what personal data MinnaLearn collects on you when you sign up for and use MinnaLearn Account and how do we use such data.

Should you have any questions or requests regarding the processing of your personal data by MinnaLearn in relation to the course, please send such questions to hello@minnalearn.com.

1. Data controller

The data controller regarding the data you provide upon signing up for the course is:

Minna Learning Oy (herein “MinnaLearn”, “we”, “us”)
Käenkuja 3 A, 00500 Helsinki, Finland
tel. +358 40 76 22 019

We may also disclose certain data to our partners who provide courses together with us in MinnaLearn (e.g. disclosure of data on participation in courses to the universities for the purpose of granting ECTS credits). Such partners shall be data controllers in their respective roles regarding such data.

2. Categories of personal data and purposes of processing the personal data

When you sign up for MinnaLearn we ask you to provide us with the following information:

Your name
Password
Email
Country of origin
Language

Depending on which features you use in the platform, we might also collect:

Identification details (e.g. student number)
Details on participation in different courses to the extent necessary for the course-related obligations towards our partners (e.g. registration of Digital Skillup attendees)
Reference number for payment transaction
Details on your background, the education you have taken or attended to build your learner profile. This allows us to cater especially the learning groups better to fit your need. Completing the profile is voluntary.

When you use the platform and attend courses we also collect data on tasks and exercises related to the courses available in MinnaLearn.

We also compile statistics and analytics data on the use of MinnaLearn and participation in the courses.

We will store your data as long as necessary for the purpose of maintaining your MinnaLearn account and carrying out our tasks related to the operation of the platform. We assess the accuracy and necessity of data collected in context of the platform on a regular basis. You may ask us to delete your account and personal data at any time. If you wish for your account to be deleted and your data to be removed, please check section 8 below for instructions.

3. Provision of data to third parties

We use the above described information in order to provide and maintain MinnaLearn, send notifications regarding MinnaLearn (e.g. status messages), process applications to the courses, manage participation in the courses and confirm the completion of the courses.

We also share aggregate statistical data on courses provided in MinnaLearn with our partners.

In addition, as regards certain courses organised jointly with another organisation we may also share your data described above in Section 2 with such other partners operating as independent data controllers. These partners include:
Aalto University (Starting Up), see https://www.aalto.fi/fi/yliopiston-johtaminen-ja-paatoksenteko/tietosuojailmoitus-aaltofi

If you wish to have credits from your own university who is organising the course with us, we can also share your data with such university to the extent this is necessary for such credits.

Otherwise, we use your data only for the above described purposes.

4. Requests regarding the data

You have the right to request accessing, erasing and correcting your personal data processed by MinnaLearn as well as send us any other requests based on the applicable laws such as request restriction of processing the data. Further, you may prohibit us from using your data at any time.

Please send any requests concerning your data to hello@minnalearn.com.

5. Transfer of data outside EEA

Some of the data (basically emails) we collect is stored by Twilio SendGrid, a U.S. based email marketing platform. Therefore, data may be transferred outside of the EEA to the U.S. as required by the fulfillment of our service. MinnaLearn takes measures to ensure that the transfer of data complies with the applicable laws and we follow how the service follows privacy protection. We have also agreed on Data Processing Addendum with the service (including EU Standard Contractual Clauses). You can find more information from the following sources: Twilio Privacy Information.

Some of the data (basically emails) we collect is stored by MailChimp, a U.S. based email marketing platform. Therefore, data may be transferred outside of the EEA to the U.S. as required by the fulfillment of our service. MinnaLearn takes measures to ensure that the transfer of data complies with the applicable laws and we follow how the service follows privacy protection. We have also agreed on Data Processing Addendum with the service (including EU Standard Contractual Clauses). You can find more information from the following sources: MailChimp Privacy Policy.

Some of the data (basically emails from payment transactions) we collect is sent to Slack, a U.S. based communication platform. Therefore, data may be transferred outside of the EEA to the U.S. as required by the fulfillment of our service and your order. MinnaLearn takes measures to ensure that the transfer of data complies with the applicable laws and we follow how the service follows privacy protection. We have also agreed on Data Processing Addendum with the service (including EU Standard Contractual Clauses). You can find more information from the following sources: Slack Privacy Policy.

Some of the data (basically personal information regarding learning groups) we collect is stored in Airtable, a U.S. based cloud collaboration service. Therefore, data may be transferred outside of the EEA to the U.S. as required by the fulfillment of our service and your order. MinnaLearn takes measures to ensure that the transfer of data complies with the applicable laws we follow how the service follows privacy protection. We have also agreed on Data Processing Addendum with the service (including EU Standard Contractual Clauses). You can find more information from the following sources: Airtable Privacy Policy.

6. Analytics and third party tools

Google Tag Manager — We use Google Tag Manager to manage our analytics platforms.

Google Analytics — We use Google Analytics to collect information about how users behave on our courses and platform. We use the information to compile reports and to help us improve the site. These cookies collect the number of visitors to the website, where visitors have come to the website from and the pages they visited. You can read more about these cookies and how Google safeguards them here.

Facebook Pixel — We use Facebook Pixel to collect information about how users behave on our courses and platform. We use the information to make sure we reach the right people when we promote our courses.

Hotjar — We use Hotjar to validate that our website design and user experience are performing as intended.

Google Data Studio — we use Google Data Studio to help us improve the site by structuring it in a more accessible manner and we might share these reports and data included within them with our partner universities.

Crisp — We use it to consolidate our support requests and make sure no student is left without help. We additionally store support articles in Crisp as well as sending some of our personalized system messaging with the help of Crisp. It’s a great and French company, storing all data in the EU.

Amazon Web Services — We use it to host our courses and store course certificates. Data is stored in AWS’s servers within the EU.

Gsuite (Google) — We use it to be able to do our business and cater you with great courses. Data is stored in Google’s servers within the EU.

Adyen — We use it to perform payment transactions for us. It’s a robust and nice service, with data stored within the EU.

7. Data security

Data protection laws are supervised in Finland by the Finnish Data Protection Ombudsman. If you wish to lodge a complaint regarding processing of personal data or if you have other questions belonging to the jurisdiction of the Data Protection Ombudsman, you may contact the Data Protection Ombudsman’s office as advised in www.tietosuoja.fi.

8. Other

Data protection laws are supervised in Finland by the Finnish Data Protection Ombudsman. If you wish to lodge a complaint regarding processing of personal data or if you have other questions belonging to the jurisdiction of the Data Protection Ombudsman, you may contact the Data Protection Ombudsman’s office at the following addresses:
https://tietosuoja.fi/en/contact-information
via email: tietosuoja(at)om.fi
via post: PL 800, 00531 Helsinki, Finland
via telephone: +358 29 566 6700

You may also contact your local Data Protection Authority.

9. Account deletion

If you want to delete your account, please do the following steps:

Log into your account in any of the participating MinnaLearn courses.
Go to your profile view and request an account removal there
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